New owners, inherited problems
A group of facilities changed ownership after going through bankruptcy.
Why choose Agora
What’s behind the results
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Deep Industry Knowledge
We know senior care inside out
From nursing to maintenance and every item in between, our team members are experts on the products and equipment you need.
As our client base gets wider, our knowledge gets deeper, and every client benefits from what we’ve learned.
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Intuitive Technology
It’s easy for you
Our user-friendly systems make every step of the purchasing process simple and straightforward. And as technology advances, we do too, implementing the latest tools to make your experience even faster and smoother.
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Boutique Service
You’re treated like our only client
We learn how your facility runs and customize our service around it. Whether it’s the product features you rely on, the vendors you prefer, or the budget pressure you’re managing, we pay attention to the details that make the most difference to you. You’ll have a dedicated purchasing rep who knows your facility inside out, so our questions and suggestions are always on target.
And always, you can rely on us for a fast and friendly team that will do whatever it takes to get your facility what it needs.
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Vendor Relationships
Our connections work for you
Agora has spent years building relationships with vendors across every service and supply category.
That means better pricing, faster responses, and real accountability when something goes wrong. And because we’re purchasing on behalf of hundreds of facilities, vendors take our calls and our requests seriously.
Case studies
See how we’ve helped facilities like yours
Got milk?
Milk is on every order list, every week. It’s the type of basic item that rarely gets questioned.
Holiday shortages? Not here.
During a severe nationwide turkey shortage, our team worked hard to secure Thanksgiving supply across an entire multi-state network of facilities.
Starting fresh, on better terms
A newly transitioned facility in Texas came to Agora locked into an expensive transport contract.
Setting up a new wing, stress-free
A facility needed to set up a new wing.
10 days to a new TV system
When a facility’s TV system failed unexpectedly, we coordinated sourcing, procurement, and installation of a full replacement TV system within 10 days, while also securing a lower monthly rate than the previous setup.
A better product, at a third of the price
A facility submitted a request for a utility cart at $359. Rather than approving the order as submitted, our purchaser reviewed the request, identified a better alternative at $100, and sent it back for consideration.
PTAC panic prevented
A client contacted us at 11 a.m. They were about to go on bedhold although admissions were already lined up. The issue was straightforward: they needed PTAC units immediately.
FAQ
Frequently Asked Questions About Agora
General Questions
No. A GPO negotiates contracts and steps back. Agora is embedded in your daily operation, reviewing every order, tracking every rental, and staying in close contact with your team. We’re not a one-time service. We’re an ongoing operational partner that’s actively involved in your facilities every single day.
Without a dedicated purchasing team, purchasing falls on people who are already stretched thin, with no centralized oversight of what’s being spent or why. Contracts go unreviewed, rentals accumulate, and orders go through without anyone asking whether there’s a better option.
Agora fills that gap entirely. You get a full purchasing team with deep industry knowledge, established vendor relationships, and the experience of hundreds of facilities behind every decision, at a fraction of the cost of hiring that expertise in-house.
We have a network of hundreds of vetted vendors we work with. Our goal is always to make sure your facility has what’s best for you. Sometimes that means continuing with vendors you already know and trust, and sometimes it means introducing someone better. Either way, the decision is made by your leadership, and the outcome is always in your favor.
Most people don’t like change, but with Agora, we work hard to ensure change is always for the better. Our clients consistently find that the transitions are smoother than expected, and the results speak for themselves.
Vendor availability, pricing, and even regulations vary significantly across states.
With facilities across 25 states, we’ve learned what works where. We know which national vendors perform best in each region, which local vendors fill the gaps, and how to navigate the differences so your facilities get consistent, reliable service wherever they operate.
How it works
Once you’ve signed, our team works through your vendor setup, opens your accounts, and configures the system around your facility. When everything is ready, we run a rollout call to walk your team through the platform and make sure everyone is comfortable.
From day one, we’ll be in touch frequently, staying closely involved. We make sure everyone knows what they’re doing, make any adjustments needed, and are always just a message away to help with whatever crops up.
Many clients find onboarding easier than expected. It won’t be long until you’re enjoying the relief of not having to worry about purchasing!
Reach out and our team will be on it. We stay in close communication with you all the time, so when the situation calls for it, just let us know and we’ll move as fast as possible to take care of it.
Just ask your purchasing coordinator and they’ll source it for you. That’s what we’re here for.
Open a ticket. Your purchasing coordinator will be in touch with you directly for any details and we’ll get it resolved as soon as possible.
Submit a request through the ticket system and we’ll take care of the rest.
Get in touch here and we’ll get the ball rolling for you.